Your “Frequent” people are determined by how often you call, text, and email them.įor example, let's say if you have contacted 5 people since you installed Microsoft Launcher:Īll these 5 people will show up in the "Frequent" section, even though you haven’t called Mary or Nancy. I've never called some of the people listed in Frequent people. It depends on how your specific phone model handles the system notification service. If you do not want to restart your device, the second-best thing to do is to disable and then re-enable “Notification badges” in the settings menu. This is not, however, fully guaranteed to work.
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If you are impacted by this, the best thing to do is to restart your device. This is the best way to ensure that your Android operating system re-starts the system notification service, and that things get back to normal. Every type of phone, or device, handles things slightly differently – and this causes a lot of unnecessary frustration for our users. In this case, Microsoft Launcher will stop showing badge counts because it has no (updated) information to display. Sometimes, your phone’s operating system will stop the service without warning the Microsoft Launcher.
If that doesn’t work, there might be a communication error between your phone’s operating system and Microsoft Launcher.
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If that doesn’t work, you can download a third-party app like “Reset Unread SMS" to mark all messages as read. Open Launcher Settings > Notification badges > Turn on the "Open apps to reset notification badge" setting > In your SMS app, find and click "Mark all as read" button. Note: due to data protection restrictions, screenshot cannot be taken on-screen under work profile.īadge numbers aren’t updating as I get new SMS messages. You should now be logged in with your AAD account and your work data should be available to you. Step 8 – Once you have Microsoft Launcher installed, tap “Open” and go to your profile avatar on your feed page again. Note: If you can’t find the Microsoft Launcher in the managed Google Play store, contact your IT admin for access. To do so, go to your work apps and open the managed Google Play store, which will have a small, blue briefcase in the bottom right corner. From there, find and download Microsoft Launcher. Step 7 – Once you've set up a work profile on your device, you may see a pop up reminding you to sign in with your work profile to access your work feed. When you’re finished, the page will say “You’re all set!” Step 6 – Follow the instructions to set up a work profile in the Company Portal app. Step 5 – Input your credentials to log into the Company Portal app Note: Intune Company Portal app (personal) is pre-installed on your Android phone and/or Surface Duo. Once the download is complete, tap “Open.” Tap on “Go to Google Play” (left) to download/update Intune Company Portal app (personal). Step 4 – Next, you'll be taken to the company portal webpage. This will protect your work data and keep your personal data separate. Step 3 – Tap "Enroll now" to set up a work profile on your device. Step 2 – Input your login credentials and tap “Next.” Step 1 – From the MS Launcher feed, tap on your avatar, then the “Add work or school account” button. If this happens to you, log out then skip to Step 7. Otherwise, start with Step 1 Step 0 – If you've already set up work profile on your device, and you return to your feed page with AAD login from the previous session, you may see one of these notifications. Then you'll be able to switch between your personal and work accounts by tapping your avatar and selecting which feed you'd like to view.
Since the work profile keeps your personal and work information separate, you'll no longer see a blended view of work and personal data in the Feed page.Īs a workaround, you can install/download Microsoft Launcher from the managed Google play store and sign in with your work (AAD) account. Android Work ProfileĪndroid Work Profile (AWP) is the new Android Enterprise feature that keeps your phone’s personal information private and separate from work, while offering secure access to your work resources-all on one device. This standardizes the look and feel of all managed Android devices across different OEM devices and system versions. On company owned fully managed devices, Launcher offers enterprise IT admin the ability to customize managed device home screens by selecting the wallpaper, apps, and icon positions.
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